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Privacy Policy

Last Updated: 24th July 2026

At LX Authentique, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how LX Authentique ("LX Authentique," "we," "our," or "us") collects, uses, stores, and shares your personal information when you visit our website, create an account, make a purchase, contact our customer support team, or otherwise interact with our services.

LX Authentique specializes in curated apparel assortments featuring Used Excellent Condition (UEX) and New With Tags (NWT) products. Our website is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and provide our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact Information

  • Name

  • Billing Address

  • Shipping Address

  • Email Address

  • Phone Number

Payment Information

Payment information necessary to complete your purchase, including payment method, transaction details, and payment confirmation.

Please note: Payment information is securely processed by our payment providers. LX Authentique does not store your complete credit or debit card information.

Account Information

If you create an account with us, we may collect:

  • Username

  • Password

  • Wishlist

  • Saved preferences

  • Purchase history

Order Information

Including:

  • Products viewed

  • Items added to cart

  • Orders placed

  • Returns

  • Exchanges

  • Refund requests

Communications

Information you provide when contacting our customer support team via email, contact forms, or social media.

Device & Technical Information

Including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Cookies

  • Website usage data


How We Collect Information

We collect information:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies and similar technologies.

  • Through Shopify and our service providers.

  • From advertising and analytics partners.

  • From payment processors and shipping providers.


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Process returns and refunds

  • Deliver your purchases

  • Verify transactions

  • Prevent fraud

  • Improve our website and services

  • Personalize your shopping experience

  • Recommend products you may like

  • Send order confirmations and shipping updates

  • Send promotional emails and marketing communications (where permitted)


Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates about:

  • New arrivals

  • Product drops

  • Promotions

  • Exclusive offers

  • Restocks

  • Company news

You may unsubscribe at any time using the link included in our emails.


Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

  • Deliver relevant advertising

You may manage cookie preferences through your browser settings.


Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fraud prevention providers

  • Analytics providers

  • Email marketing platforms

  • Customer support providers

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights

  • During a merger, acquisition, or business transfer

  • When required by law

We do not sell your personal information.


Shopify

Our store is hosted by Shopify.

Shopify processes certain personal information necessary to provide our online store, payment processing, checkout functionality, fraud prevention, and other e-commerce services.

For more information, please review Shopify's Privacy Policy:

https://privacy.shopify.com


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.


Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can promptly remove it.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.


Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements


Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your information

  • Withdraw marketing consent

  • Object to certain processing activities

California residents and residents of other jurisdictions with applicable privacy laws may have additional rights regarding their personal information.

To exercise your rights, please contact us using the information below.


International Data Transfers

Your information may be processed or stored in countries outside your place of residence.

Where required, we use appropriate safeguards to protect personal information transferred internationally.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.


Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.

LX Authentique

Email: info@lxauthentique.com

Business Address:
[Your Business Address]

Phone:
[Your Customer Support Number]